We offer prompt shipping to anywhere in the United States, depending on state-specific CBD rules and restrictions. Please note that we do not ship to states that have restrictions on hemp derived CBD products. Shipping is offered via UPS. Any orders over $100.00 will be free shipping.
You may return any products, whether opened or unopened, within 30 days of delivery for a full refund. Opened items should contain whatever is left of unused products. We do ask that you pay for shipping for these returns. If the return is a result of our error, such as if you receive an incorrect or defective product, you will receive a full refund for the item as well as shipping costs.
If your item is incorrect, defective, or damaged upon arrival, we will exchange your item at no additional cost to you.
You can expect a refund within 3-4 weeks. In order to be eligible for a refund, you must ship any unused products back to us at the following address:
East Coast Herbalist
21 Quaker St.
Millville, MA 01529
This gives time for you to ship any products back to us as well as for us to receive and process your return. In the event of a refund, we will mail a check for the full amount of your order within the 3-4 week timeframe.
For any questions regarding shipping, returns, exchanges, or refunds, please contact us at firstname.lastname@example.org